Terms of Service

Welcome to Lavanya Digital! By using our platform and services ("Services"), you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, you must not use our Services.

1. Introduction

Lavanya Digital ("we," "us," or "our") provides a cloud-based platform for creating and managing panels. By accessing or using our Services, you agree to these Terms, which may be updated from time to time. Continued use of our Services constitutes your acceptance of any changes.

2. Membership

To use our Services, you must be at least 18 years old or legally recognized to form binding agreements under applicable laws. Registration is required, and you must provide accurate information, including your full name, email address, and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Account Ownership

If you register an account on behalf of an organization, the organization is the account owner. Account ownership disputes will be resolved at our discretion, and we reserve the right to suspend or terminate accounts in such cases.

4. Billing and Payments

All services are provided on a subscription basis and require prepayment. Payments are handled through third-party gateways, and you are responsible for ensuring your payment information is accurate and up-to-date. All payments are non-refundable, including cases of suspension or termination.

5. Service Availability and Updates

While we strive to provide uninterrupted services, we may perform system maintenance, updates, or upgrades that may temporarily impact service availability. Users will be notified in advance of scheduled maintenance whenever possible.

6. Prohibited Activities

You agree not to engage in any activities that:

• Violate any applicable laws or regulations.
• Compromise the security or integrity of our platform.
• Infringe on the intellectual property rights of others.
• Distribute spam or unauthorized promotional materials.
• Engage in fraudulent activities or misuse payment systems.

7. Limitation of Liability

Our Services are provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our platform. Your sole remedy for dissatisfaction with our Services is to discontinue use.

8. Termination Rights

We reserve the right to suspend or terminate your account and access to the Services for violations of these Terms or other unlawful behavior. Termination may occur without prior notice.

9. Governing Law (India)

These Terms are governed by the laws of the jurisdiction in which our company is registered. Any disputes will be resolved in the courts of this jurisdiction in India.

10. Dispute Resolution

In the event of a dispute, we encourage you to contact our support team for resolution. If a resolution cannot be reached, disputes will be resolved through arbitration or in a court of law, depending on the applicable jurisdiction.

11. Copyrights and Intellectual Property

Lavanya Digital respects intellectual property rights. Content uploaded by users is their responsibility, and we are not liable for copyright infringements. We comply with DMCA regulations and will take appropriate action against repeat infringers.